1. Introduction
Welcome to Zene Customs! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, zenecustoms.com, or interact with our services. By using our website, you consent to the terms outlined in this policy.
2. Information We Collect
We collect different types of information to improve our services and provide a better experience for you.
Personal Information
When you place an order or sign up for updates, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely through third-party payment providers)
Non-Personal Information
We also collect data automatically through cookies and tracking technologies, including:
- IP address
- Browser type and device information
- Website usage data (pages visited, time spent, etc.)
User-Generated Content
If you submit reviews, upload photos, or contact us, we may collect and display this information on our site.
3. How We Use Your Information
We use your information for the following purposes:
✅ Order Processing: To fulfill purchases, process payments, and ship products.
✅ Customer Support: To respond to inquiries and resolve issues.
✅ Marketing & Promotions: To send emails about new products, special offers, or updates (you can opt out anytime).
✅ Website Improvement: To analyze site performance and enhance user experience.
✅ Legal & Security Compliance: To prevent fraud and comply with applicable laws.
4. How We Share Your Information
We respect your privacy and do not sell your information to third parties. However, we may share your data in the following ways:
- Third-Party Service Providers: We work with payment processors (e.g., PayPal, Stripe), shipping carriers, and marketing platforms to provide services.
- Legal Requirements: If required by law, subpoena, or to protect our legal rights.
- Business Transfers: In case of a merger, sale, or transfer of assets, your data may be included.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, including:
- Essential Cookies: Needed for website functionality (e.g., shopping cart).
- Analytics Cookies: Help us track website usage and improve performance.
- Marketing Cookies: Used for targeted ads and promotions.
🔹 You can disable cookies in your browser settings, but some website functions may be affected.
6. Data Security Measures
We implement security measures to protect your personal information, including:
✔️ Secure payment gateways (PayPal, Stripe)
✔️ SSL encryption for data protection
✔️ Limited access to sensitive information
However, no online system is 100% secure. We encourage you to take precautions when sharing personal data online.
7. Your Rights & Choices
You have control over your personal information:
🔹 Access & Updates: Request corrections or updates to your data.
🔹 Marketing Preferences: Unsubscribe from emails anytime by clicking “unsubscribe” in our emails.
🔹 Data Deletion: Request removal of your data from our system (subject to legal and operational requirements).
For any requests, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. If changes are significant, we may notify you by email.
10. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us at:
📧 Email: zenecustoms@gmailcom
📍 Number: 470-526-1730
Thank you for trusting Zene Customs! 🖤